Reduce contact demand and improve customer satisfaction

serviceMob is a high-resolution customer service analytics platform that providing valuable insights to reduce contact demand, optimize cost to serve, and improve CSAT

Gain unmatched visibility into the performance level of your operation.

End-to-End Customer Service Analytics

Powerful insights from the enterprise to the agent level. Actionable data for frontline operation teams and executive leadership to help improve the service journey and reduce contact demand

 

Products

Excellent CRM depends on more than just providing great
customer service.

We provide insightful CRM metrics that are statistically
proven to fix the many inefficiencies in how customers
access and interact with companies for service.

Customer Service isn’t just about managing your contact centers. It’s about HOW your customers are able to reach you. Explore how we think the future of contacting customer service should look like.
Rethink and envision how your company incorporates IVR technology. With our Visual IVR, see and build your own personalized customer support pathway which can be combined with our customer support mobile app to shift call demand.

Reduce Friction, Increase Satisfaction.

Simplify the interaction between you and your customers.

With ServiceMob, reduce the number of steps it takes for both customers and your business to connect.

Easy to use and install.

All of our products are simple to use and can be easily set up over any pre-existing IVR system or CRM software.

See where your customers are going.

Utilize insightful data tracking metrics derived from our innovative demand shifting algorithms to help visualize and understand the needs of your customers more efficiently.

Award Certified and Recognized.

ServiceMob is proud to be recognized as recipients for the following programs:

Top 3 Finalist Data Con La Pitch

10 Entrepreneurs to Follow in 2022

Forbes Next 1000 list, January 2022

Top 3 Finalist Data Con La Pitch

10 Entrepreneurs to Follow in 2022 

Forbes Next 1000 list, January 2022

Residency Program Cohort 6,
Spring 2019

Summer Cohort, 2019

1st Place Finalist with Honors,
Ignite @ UCSD Business
Pitch Competition

Speaker and Top 3 Pitch Finalist, Summer 2022

Summer Cohort, 2019

1st Place Finalist with Honors, Ignite @ UCSD Business Pitch Competition
Grand Prize Winner, Riverside County Innovation Fast Pitch Finale 2018
Winner, ISG Startup Challenge 2019

Winner, Funding Board
Innovation Grant Award

Grand Prize Winner, Riverside
County Innovation Fast Pitch
Finale 2018

Winner, ISG Startup Challenge
2019

Winner, Funding Board
Innovation Grant Award

Seed Funding for Entrepeneurship Ideas

Seed Funding for
Entrepeneurship Ideas

Try ServiceMob Today.

Request a demo with ServiceMob and learn more about our streamlined business-customer experience.

Try ServiceMob Today.

Request a demo with ServiceMob and learn more about our streamlined business-customer experience.