Anuj Bhalla

Anuj is the Founder and CEO of serviceMob, a customer service enterprise technology company based in Southern California.

Anuj is a tireless advocate for the customer experience and passionate about helping companies achieve meaningful relationships with their customers. He believes that technology (including Artificial Intelligence, Predictive Analytics, Machine Learning, Social Platforms, and loT), if used effectively, can solve big customer-service issues. Anuj has authored three US Patents in the space.

Prior to founding serviceMob, Anuj led the Service Analytics Strategy group for Accenture, and served as the Innovation Lead for Internet & Social Media clients in Silicon Valley. At Accenture, he worked over a decade with some of the largest companies on the planet to help devise and implement strategies to become more customer-centric and achieve measurable business outcomes.

Anuj holds a Bachelors in Applied Mathematics from the University of California, Berkeley, and an MBA as a Sloan Fellow from the Massachusetts Institute of Technology, where he concentrated on innovation and analytics.