ServiceMob Featured in the Orange County Business Journal
serviceMob was featured in an article by the Orange County Business Journal written by Yuika Yoshida. serviceMob is an Irvine-based software company, aims to streamline customer service by analyzing interactions across various channels, leveraging AI to provide insights and recommendations for improving effectiveness, as recognized by awards and acceptance into MIT's startup accelerator.
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Irvine-based software firm ServiceMob wants to make customer service less painful for consumers.
Between social media and live chats, there are multiple channels for customers to express their discontent to a company.
“There’s so many ways to talk to a business,” Anuj Bhalla, CEO of ServiceMob, told the Business Journal.
ServiceMob’s customer service analytics pull data across all these touchpoints for companies and measures the effectiveness of a company’s customer service.
Check out the full article here: https://www.ocbj.com/technology/servicemob-tackles-customer-service-for-businesses/
